Customer Support: info@vixensilk.com
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Response Time: We typically respond within 1–2 business days.

Please include your order number when contacting us about an existing order.

VixenSilk is an online lingerie boutique based in the United States. We ship orders through trusted fulfillment partners and provide tracking once your order has shipped.

For order questions, returns, or shipping help, please contact us using the form below or email us directly.